Customer Reviews

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Rhino-Back Roofing Reviews

If you're looking for a Roofing Company in CT that you can really trust, look no further. We have an "A" Rating on Angie's List, Better Business Bureau A+ Rating and a 5- Star Rating on Facebook and Google. Take a look at what our happy customers have to say about Rhino-Back Roofing in Simsbury CT.

WE ARE EXTREMELY PLEASED WITH OUR NEW ROOF BY RHINOBACK ROOFING.

Out of all of the companies that bid on our roof replacement, Mike was the only one who took the time to explain every detail of the project, including his findings from inspecting our attic and covered porch areas. He thoroughly reviewed with us the superior quality of his product (Owens Corning) vs the shingles and underlayment used by other companies. Our own research confirmed what Mike had shared. The crew was fantastic - thorough, clean, polite, and fast! They completed our large project in a single day. We are thrilled with the results and would recommend Rhinoback Roofing to anyone and everyone. Mike and his team definitely go 'above and beyond' to ensure a high-quality result.

TESTIMONIAL FROM LINDA CASEY SIMSBURY, CT
Review originally posted on

Response from Rhino-Back Roofing:

GREAT COMPANY TO DO BUSINESS WITH!

So thankful for the prompt assistance of Rhino-Back to replace our roof after a hail storm. They were professional and worked directly with my insurance company.

TESTIMONIAL FROM GENNIE BUSSE FARMVIEW LANE, GRANBY, CT
Review originally posted on

Response from Rhino-Back Roofing:

The Rhino-Back Team is so happy that you had a wonderful experience with us Gennie. Thank you for the fantastic review. Happy Holidays.

THE BEST ROOFERS IN THE AREA!

Five-star customer service, quality, and timeliness. Tim North, the on-site manager, was present at my home at all times ensuring me that everything was on track. They went above and beyond and I highly recommend them for all your roofing needs.

TESTIMONIAL FROM MARTHA K SALMON BROOK STREET, GRANBY, CT
Review originally posted on

Response from Rhino-Back Roofing:

Martha thank you so much for the wonderful review! We are also very lucky to have Tim on our team. We are so glad you had a great experience with us. Please enjoy your holiday season!

DEFINITELY RECOMMEND RHINO-BACK ROOFING FOR YOUR ROOFING NEEDS!

Mike and his team were extremely helpful at solving our complex roofing needs, (flat leaking roof with very poor drainage). They worked exceptionally well with our schedule and put our needs first and foremost. The job was completed extremely fast and efficiently and beyond our expectations. The best part is everything is the warranty is for much longer than we ever expected. Definitely recommend Rhino-Back Roofing for your roofing needs!

TESTIMONIAL FROM MATTHEW & DANIELLE L. WEATHERLY ROAD, SIMSBURY, CT
Review originally posted on

Response from Rhino-Back Roofing:

Matt, Thank you so much for the kind review. We were happy to help you solve that tricky roof design problem. Let us know if we can help you in any other way business or beyond--Mike & Lisa & the team at Rhino-Back Roofing in Simsbury, CT

THEY WORKED QUICKLY AND EFFICIENTLY. THE WORK WAS DONE WHEN MICHAEL TOLD US THEY’D BE DONE, AND THEY EVEN CLEANED UP AFTER THEMSELVES.

Michael advised us what was going to happen and when. His team arrived when they said they would. They worked quickly and efficiently. The work was done when Michael told us they’d be done, and they even CLEANED UP after themselves. My wife was enthusiastic about that last part. So much that she noted that she wised I’d clean up after myself the way Rhino-Back Roofing does. And best of all, our roof looks AMAZING. I’ve got three compliments from friends since the Canton CT Roofing job was done and they all wanted to know who did the work!

A rating
TESTIMONIAL FROM CHRISTOPHER & JAMI L. CANTON ROAD, SIMSBURY, CT
Review originally posted on

Response from Rhino-Back Roofing:

THEY WERE GREAT. CAME ON TIME, FINISHED QUICKLY – EARLIER THAN EXPECTED. VERY PROFESSIONAL. GREAT OWNERS AND STAFF.

They were great. Came on time, finished quickly – earlier than expected. Very professional. Great owners and staff. Easy to contact. They called and kept us informed on every step of the project. A storm was coming in and they stayed late to make sure the project was finished so we would not have problems with leaks. They made sure to cleanup and the workmanship is wonderful. We have dealt with many contractors (fired a few) through the years and Rhino-Back roofing is the best. We would recommend them 100% percent. Great quality, workmanship and they made that we were happy

A rating
TESTIMONIAL FROM FRANK & FRANCES V. TOP VIEW DRIVE, SIMSBURY, CT
Review originally posted on

Response from Rhino-Back Roofing:

HIGHLY RECOMMEND THE RHINO-BACK ROOFING. THE WHOLE ROOFING PROJECT WAS COMPLETED VERY QUICKLY.

Mike is a thoughtful, hard-working, ambitious, professional businessman. He gives excellent communication about what to expect, about deliveries and about any interference with the schedule due to weather conditions. He and his 6-man crew are dependable, work fast and leave the work area immaculate when job is completed. Mike is very knowledgeable about materials used and explains everything to the customer. We are more than satisfied with this man’s work. Highly recommend the Rhino-Back Roofing. The whole roofing project was completed very quickly. Excellent overall experience.

A rating
TESTIMONIAL FROM ROSS & PAT F. HUCKLEBERRY LANE, SIMSBURY, CT
Review originally posted on

Response from Rhino-Back Roofing:

RHINO-BACK ROOFING WAS FANTASTIC FROM START TO FINISH.

Rhino-Back Roofing was fantastic from start to finish. They spent a lot of time evaluating the job, answering questions, explaining the process and the products they would use. They provided a very detailed estimate. They were able to schedule the job very quickly since it was estimated at a 1/2-day project. They gave us feedback on everything we would need to do to prep for the project – acquiring a dumpster, clearing some trees – and then gave us updates as materials were delivered, followed by check-ins to ensure the materials were correct. The crew is fantastic – very respectful and friendly. They work quickly and efficiently – clearly have been a team for a while. They needed to do some extra repair work once the old roof was removed, and quickly got the materials they needed and made the repairs. Due to that, they thought they might need extra time, but they were still able to finish by the end of the day. Their clean-up was phenomenal – they checked all around the premises for pieces of roofing, nails, etc. They came by to do a walk-around to check on the work. The quality of the roofing materials is fantastic – wish that our whole house had these products! They stayed in touch regarding the warranty papers and even sent a beautiful thank you gift. We would highly recommend Mike Trouern-Trend and Rhino-Back Roofing!

A rating
TESTIMONIAL FROM JAMES & LAURA O. BUSHY HILL ROAD, SIMSBURY, CT
Review originally posted on

Response from Rhino-Back Roofing:

Thanks so much for your kind words! It was a pleasure to help you with your project!

THE TOTAL ROOFING EXPERIENCE WITH RHINO-BACK ROOFING WAS EXCEPTIONAL.

The total roofing experience with Rhino-Back roofing was exceptional. All aspects of the job, from the beginning first home visit from Mike Trouern-Trend to evaluate the project, to the promptness of communication relating to the quoting of the project as well as the final installation were seamless. Progress reports on start dates, and timing came regularly from Mike, and Rhino-Back was able to come earlier than expected and completed the job in just a day and a half. The crew that did the actual installation was professional, courteous, and prompt. When they left the job after the first day, the yard was clear of debris and the unused materials were neatly stacked in the driveway. After completion of the job extra care was taken to look for stray scraps of shingles or nails that might had fallen through the tarps. I could not be more pleased with the roofing experience that Rhino-Back provided for my home. I recommend this company to anyone who is looking for a new roof or partial roof repair if they enjoy professional service, outstanding quality and reasonable pricing.

A rating
TESTIMONIAL FROM MICHAEL M. NOD BROOK, SIMSBURY, CT
Review originally posted on

Response from Rhino-Back Roofing:

THE ENTIRE PROCESS FROM LOOKING OVER MY ROOF, THE ESTIMATE, THE SETUP, SCHEDULING, AND THE ACTUAL ROOF REPLACEMENT WAS HANDLED PROFESSIONALLY AND EXPERTLY.

Recently I had my roof replaced by RHINO-BACK ROOFING. I am more than pleased at the way the roof came out. It is in my estimation a beautiful roof. The entire process from looking over my roof, the estimate, the setup, scheduling, and the actual roof replacement was handled professionally and expertly. Mike Trouern-Trend from Rhino-Back handled the entire job very professionally. He listened to my questions and concerns and handled everything in a courteous and timely manner. I would recommend Rhino-Back Roofing and Mike to anyone needing a roof replacement. In addition to replacing my roof he also replaced my sky-light in my attic. All the work was done to my complete satisfaction.

A rating
TESTIMONIAL FROM BOB R. DAVEY STREET, SIMSBURY, CT
Review originally posted on

Response from Rhino-Back Roofing: